Privacy Policy

This Privacy Policy describes the information we collect from you, what we do with the information, and our information security practices. If you have any questions about our Privacy Policy, please contact iiweb@iiweb.com.au.

Information

When you sign up for a service with iiWeb, we will collect and store personal information from you including your name, e-mail address, billing address, security question(and answer), phone number and a password.

We may also collect the URL from which you linked into our site, your IP address, and your browser type and version, all of which are collected in an anonymous manner without being linked to any of your personal information. When making payment via credit card, we may store your credit card details in our system depending on the credit card storage and recurring billing options you choose. You may remove your credit card details from our system at any time by logging into the system.

We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our Web site. See “What is a Cookie” below. We may tie this cookie to the personally identifiable information we have about you.

Use of Personally Identifiable Information

We will use your personally identifiable information only as follows:

  • For payment purposes and to provide customer support;.
  • To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail.
  • To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our Web site and customize your visit.

We will not provide any personally identifiable information about you to any other person other than:

  • a law enforcement or regulatory agency at their request;
  • a person or company who acquires our business;
  • third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
  • As otherwise needed to protect or enforce or rights or the rights of others.
  • We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.

Use of Non-Personally Identifiable Information

We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.

What is a Cookie

A “cookie” is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our web site so that we may customize your visit.

Security of Your Information

We store your personally identifiable information and payment information in a secure electronic database with all sensitive data subject to encryption.

Domain Name

Please note that the contact information that you provide when register a domain name is, by the very nature of the domain registration system, available for public viewing on the Internet via the use of the ‘whois’ tool. This is outside of the control of iiWeb and iiWeb has no authority to instruct any parties controlling the registration of domain names to not display this information.